Terms of Use

1. Introduction

Welcome to [Pepper Hu Insurance Agency] (“we,” “us,” “our”). By accessing and using our website, [website URL] (the “Site”), you agree to comply with and be bound by the following terms and conditions (the “Terms of Use”). Please read these terms carefully. If you do not agree with these terms, please do not use this Site.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

3. Intellectual Property

All content on this Site, including text, graphics, logos, icons, images, audio clips, video clips, and software, is the property of [Pepper Hu Insurance Agency] or its content suppliers and is protected by [relevant country] and international copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from this Site without our express written permission.

4. Disclaimer of Warranties

The information provided on this Site is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

5. Limitation of Liability

In no event will [Pepper Hu Insurance Agency], its affiliates, or their respective officers, directors, employees, agents, or licensors be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of your access to, use of, or inability to use the Site, or any errors or omissions in the content thereof, whether based on warranty, contract, tort, or any other legal theory, and whether or not we are advised of the possibility of such damages.

6. User Submissions

Any material you send to us through or in connection with this Site (“User Submissions”) will be treated as non-confidential and non-proprietary. By submitting content to us, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content in any media.

7. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Use. Please review our Privacy Policy [link to Privacy Policy] for information on how we collect, use, and disclose personal information.

8. Modifications to the Terms of Use

We reserve the right to modify these Terms of Use at any time. We will post the most current version on the Site, and your continued use of the Site after any changes indicates your acceptance of the new Terms of Use. It is your responsibility to review these Terms of Use periodically for updates.

9. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of [relevant jurisdiction], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [relevant jurisdiction] for the resolution of any disputes arising out of or relating to these Terms of Use or your use of the Site.

10. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at626-666-6664

 

11. SMS Terms & Conditions

SMS Consent Communication:

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Hu Insurance Agency you may receive messages related to the following (provide specific examples):

  • Follow-up messages
  • Billing inquiries

Example: 

“Hi Mary, we wanted to follow up on your recent policy inquiry. Let us know if you have any questions or need further assistance. Call us at 626-666-6664”

Example: 

“Hi, Mary your insurance payment of $000.00 is due on 1/1/2025. Please make a payment online at insurance company or call us at 626-666-6664 for assistance.”

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to Three SMS messages per week related to Insurance. 

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your insurance status.”

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Hu Insurance Agency in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 626-666-6664

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary.